Privacy Policy

Overview

This Privacy Policy explains how DriveDataQ ("we," "us," "our") collects, uses, and protects information when you visit drivedataq.us or use our DataQ compliance, dispatch, or brokerage services. By using this site, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including:

• ✓ Name, phone number, and email address (contact forms, consultation popup, account registration)
• ✓ Company name and DOT number (case submissions)
• ✓ Case details and supporting documents you upload (violation descriptions, court records, ELD logs, etc.)
• ✓ Payment information, processed securely through our third-party payment provider — we do not store full card numbers

We also automatically collect limited technical information such as your IP address, browser type, and pages visited, through standard web server logs and analytics/advertising tools described below.

How We Use Your Information

• ✓ To respond to inquiries and provide requested services
• ✓ To prepare and submit DataQ Review Requests on your behalf, where you've engaged us to do so
• ✓ To provide dispatch and brokerage services, including communicating with carriers and brokers as needed to complete a load
• ✓ To send you updates about your case or service status
• ✓ To improve our website and marketing based on aggregate usage patterns

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

Our website uses cookies and similar tools, including the Meta (Facebook) Pixel, to understand how visitors use our site and to measure the performance of our advertising. This may involve sharing limited, hashed technical data with Meta. You can control cookies through your browser settings; disabling them may affect some site features.

How We Share Information

We share information only as necessary to provide our services, including:

• ✓ With FMCSA or the relevant state agency, when filing a DataQ Review Request on your behalf
• ✓ With brokers, shippers, or carriers, as necessary to book and complete freight under our dispatch or brokerage services
• ✓ With service providers who help us operate our business (hosting, payment processing, email delivery), under confidentiality obligations
• ✓ When required by law or to protect our legal rights

Data Retention & Security

We retain your information for as long as needed to provide our services and comply with legal obligations. We use reasonable administrative and technical safeguards to protect your data, but no method of transmission or storage is 100% secure.

Your Rights

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information. California residents may have additional rights under the CCPA. To make a request, contact us using the details below.

Third-Party Links

Our site may link to third-party websites, including the official FMCSA DataQs system. We are not responsible for the privacy practices of external sites.

Children's Privacy

Our services are intended for business use by adults in the trucking industry. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.